Over the last few years I’ve worked with many different change management and communication models. I’ve adapted them and they have undeniably demonstrated real value for the clients I’ve worked with. But there was always something I couldn’t shoehorn in, one essential element that just didn’t seem to fit well enough.
I read an interesting article yesterday and then followed that up with an even more interesting conversation with a friend today, that went something like this; “how do I know what you mean when you say you are ‘happy’ to me?”,
Email is an incredibly useful tool, in fact it is one of the key business tools of the moment. You can email a single person or a group of people at a single mouse click.